. How do I transfer shares to an estate account and sell them after a client's passing?

If a Bell Direct client has passed away, an executor can transfer their shares to an estate account and sell them on behalf of the beneficiary or administrator by following the steps below.

Steps to transfer and sell shares

1. Submit a new estate account application.
   Complete the required account application forms for the estate account, ensuring all executor or administrator details are included.

2. Provide the required documentation.
   Submit the following certified documents:

   • An original certified copy of the death certificate

   • An original certified copy of Probate, Will or letters of administration confirming the executor or administrator's authority

   • Identification documents for the executor or administrator

3. Transfer the shares.
   Once the estate account has been established, the shares held in your client's account will be transferred to the estate account under the applicable survivorship or estate transfer rules via Off Market Transfer.

4. Sell the shares.
   Once the transfer is complete, the executor or administrator can place sell orders through the estate account in the usual manner. An an alternative, executors can provide a written signed letter to sell the shares through the existing estate account with Bell Direct. 

Need help?

If you need assistance at any step of this process, please contact our support team via Live Chat or call us on 1300 786 199.

Phone support is available Monday to Friday, from 8:00 am to 5:30 pm (Sydney time).
Live Chat support is available Monday to Friday, from 9:15 am to 6:30 pm (Sydney time).