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How do I know if my conditional order has been triggered?

If your conditional order has been triggered, you will receive an email and SMS (if you have opted for it). You will receive a notification for the following events:

  • Placed, amended or cancelled conditional orders
  • Triggered conditional orders
  • Rejected triggered conditional orders
  • Purged conditional orders

You can also check the status of your conditional orders in the ‘Conditional orders’ section in the ‘Orders’ tab in your account.

Please note: There is no guarantee that a conditional order will be executed following the trigger of all your set conditions. The execution is subject to the successful validation and review by Bell Direct’s operations team and may be rejected where the triggered instruction fails to satisfy our requirements or if you have insufficient stocks or funds to fulfil the order. For more details, please refer to the conditional orders T&Cs.

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